International Management Managing Across Borders And Cultures Text And Cases Tenth Edition – Helen Deresky Professor Emerita

Andreas had James Wu, Head of the IT at DeltX, on a teleconference. “Hi James, the team are all gathered this morning,” Andreas reassured. “The information systems and the cyber defense teams need to work closer together and pay more at- tention to the situation to contain it, especially as attacks are becoming more frequent and causing more damage.” James admitted, “The virus is believed to be ransomware – one of these pieces of software that shut down a computer sys- tem, and the perpetrators have already demanded a huge sum of money to fix the problem.

We need to act quickly.” Eunice asked, “Do we know who is behind the latest at- tack? Our American and British analysts believe the attack ear- lier this month was carried out by North Korea.” Andreas said, “We don’t know yet, but one thing is for sure: we need to come up with a smart solution.” After an hour, the team, which was made up of software experts mostly Eunice’s age, had come up with a solution to prevent the cyber thieves siphoning off any more personal in- formation and they were able to put the new measures in place.

The problem was fixed for now. Andreas was not convinced. “Our promise is to deliver real lasting benefits for our clients, so we need to reduce the likeli- hood of it happening again.” Eunice was head-hunted for the job because of her ex- perience managing a diverse international team on a number of security projects in Singapore. Cybot had a good reputa- tion as firms go; it fosters a collaborative culture for people to work in as well as an innovative and dynamic environ- ment.

Andreas convinced her the move to Zurich is a good career move offering a great opportunity to work in a cutting- edge state-of-the-art company, with a talented team of young professionals from around the world. Yet, she was only too aware the move to Zurich meant she would be far away from Singapore, her family, and friends. Eunice was one of the youngest project managers in her company, and for a woman to reach that position so early on in her career was highly unusual.

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Library of Congress Cataloging-in-Publication Data Names: Deresky, Helen, author. | Miller, Stewart, author. Title: International management : managing across borders and cultures : text and cases / Helen Deresky, Professor Emerita, State University of New York-Plattsburgh, Stewart Miller, University of Texas at San Antonio. Description: 10th edition. | New York : Pearson, [2021] | Includes index. Identifiers: LCCN 2020024826 (print) | LCCN 2020024827 (ebook) | ISBN 9780135897874 (hardcover) | ISBN 9780135897904 (hardcover) | ISBN 9780135897966 (epub) Subjects: LCSH: International business enterprises—Management.

| International business enterprises—Management—Case studies. | Industrial management. Classification: LCC HD62.4 .D47 2021 (print) | LCC HD62.4 (ebook) | DDC 658/.049—dc23 LC record available at https://lccn.loc.gov/2020024826 LC ebook record available at https://lccn.loc.gov/2020024827 ScoutAutomatedPrintCode ISBN-10: 0-13-589787-4 ISBN-13: 978-0-13-589787-4 To my husband, John, for his love and support, and to my family members, who always inspire me: John J. and his wife Alyssa: John Rock, Helena, Max Mark and his wife Sherry: Jacob, Sarah, Rachel Lara and her husband Thomas: Thomas (TJ), Luke.

Helen To my wife, Tracy, and son, Matthew, for their constant encouragement and unending love.

This is a short excerpt from the opening of “” by Unknown, quoted for review and introduction purposes. All rights belong to the copyright holders.

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