{"id":259260,"date":"2026-07-13T16:52:26","date_gmt":"2026-07-13T13:52:26","guid":{"rendered":"https:\/\/1kitap1.com\/en\/emotional-intelligence-for-sales-success-colleen-stanley\/"},"modified":"2026-07-13T16:52:26","modified_gmt":"2026-07-13T13:52:26","slug":"emotional-intelligence-for-sales-success-colleen-stanley","status":"publish","type":"post","link":"https:\/\/1kitap1.com\/en\/emotional-intelligence-for-sales-success-colleen-stanley\/","title":{"rendered":"Emotional Intelligence For Sales Success &#8211; Colleen Stanley"},"content":{"rendered":"<figure style=\"text-align:center;margin:0 auto 1.5em;\"><img decoding=\"async\" src=\"https:\/\/1kitap1.com\/en\/wp-content\/uploads\/2026\/07\/3a78847ad72c8f75.jpg\" alt=\" - Unknown book cover\" style=\"max-width:300px;width:100%;height:auto;box-shadow:0 4px 12px rgba(0,0,0,.25);border-radius:4px;\"\/><\/figure>\n<p>Get to know the day in the life of your clients and prospects. Make it all about them. Set personal and professional goals that make you happy and fulfilled\u2014because a happy salesperson is a likeable salesperson. OceanofPDF.com Expectations You Get What You Expect HAVE YOU EVER BEEN a victim of chase mode? This is where the prospect is not returning your phone call after a first meeting or review of a proposal?<\/p>\n<p>Have you ever had a sales meeting with a prospect who isn\u2019t engaging in the conversation, and you felt like you were talking to yourself? Have you ever showed up to a meeting, expecting the decision makers to be there, but the only people showing up were non\u2013decision makers? How about clients who are constantly dissatisfied with your services because they aren\u2019t doing what is needed in order to execute and hit deadlines? Salespeople get upset with prospects and customers because of the above selling scenarios.<\/p>\n<p>There\u2019s no need to get upset with your prospects or customers. There is a need, however, to take a look at yourself and determine how good you are at setting and managing expectations for a successful business relationship. You get what you expect\u2014and there is a good chance you didn\u2019t set expectations for dealing with decision making and client satisfaction or eliminating chase mode and one-sided sales conversations.<\/p>\n<p>The ability to effectively manage expectations\u2014both our own and our prospects and clients\u2019\u2014is an integral part of any sales professional\u2019s success. It\u2019s a skill that must be incorporated throughout the entire sales process. Clear expectations define how you and your prospects and customers will do business. Managing expectations includes agreeing to how you will treat each other during a meeting, the roles and responsibilities of each person involved, and the next steps each person will take to achieve mutual goals.<\/p>\n<blockquote>\n<p>More Advance Praise for Emotional Intelligence for Sales Success \u201cEmotional Intelligence for Sales Success is a must-read for selling in today\u2019s environment. This book will strike a cord with anyone in sales looking for an edge in the marketplace. Colleen shows her depth of experience in EI selling, and delivers compelling insight that is invaluable to building a sales organization that truly will capture and drive results not only in the present but for many prosperous years to come!\u201d \u2014Spencer Warren, VP of Sales, U.S. Foods, Denver, Colorado \u201cBefore you make another sales call, read Colleen\u2019s book.<\/p>\n<p>Emotional Intelligence for Sales Success is extremely readable, provocative, yet practical. Anyone selling anything can benefit from her research, experience, and proven strategies.\u201d \u2014Jane Applegate, author of 201 Great Ideas for Your Small Business; and Executive Producer SmallBizWorldTV.com \u201cEmotional Intelligence for Sales Success is a dramatic departure from the vast majority of sales books. The critical importance that Emotional Intelligence plays in the sales process is not well understood and seldom taught. Colleen Stanley offers a clear step-by-step guide with real-world examples that will help all salespeople understand and apply these difference-making concepts.<\/p>\n<p>This is an essential read for all salespeople and sales leaders.\u201d \u2014David Sass, VP and General Manager, North American Corporation \u201cThis book is an engaging guide to incorporating the principles of Emotional Intelligence into your arsenal of selling skills. I highly recommend it for any individual or organization that is looking to attain the next level of success.\u201d \u2014Kirk Schreck, COO, ServiceMagic, Denver, Colorado \u201cEmotional Intelligence for Sales Success really illustrates how \u2018soft skills\u2019 can sharply impact a sales career.<\/p>\n<p>Colleen offers great advice and strategies that really are game changers. She is one of the best sales trainers our company has worked with, and this book truly captures the essence of her live sales training. A great read!\u201d \u2014Tedde Reid, President, SEFA (Supply &#038; Food Service Alliance) \u201cColleen manages to effectively close the knowing-and-doing gap by providing real-world examples of challenges faced every day by sales professionals. She blends expert knowledge with neuroscience and emotional intelligence to create the complete package for anyone looking to grow sales results.\u201d<\/p>\n<p>\u2014Simon Lawler, Learning and Development Manager, OtterBox \u201cAt PARC, we have proven that we are experts at innovation and developing leading-edge technologies. However, when it comes time to translate that into an economic outcome, we realized that we needed to improve our key sales skills to move our customers from thinking to buying. Using Emotional Intelligence, as taught in Colleen\u2019s book, armed us with the necessary tools to bridge this gap.\u201d \u2014Tamara St. Claire, Chief Business Officer, PARC (Palo Alto Research Center, Inc.)<\/p>\n<p>\u201cColleen\u2019s approach to helping her customers solve challenges is effective, creative, and, most valuable of all, uniquely designed to focus on the root causes rather than the symptoms.<\/p>\n<\/blockquote>\n<p><em>This is a short excerpt from the opening of &ldquo;&rdquo; by Unknown, quoted for review and introduction purposes. All rights belong to the copyright holders.<\/em><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/1kitap1.com\/en\/emotional-intelligence-for-sales-success-colleen-stanley\/#Book_Information\" >Book Information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/1kitap1.com\/en\/emotional-intelligence-for-sales-success-colleen-stanley\/#Reading_Word_Statistics\" >Reading &amp; Word Statistics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/1kitap1.com\/en\/emotional-intelligence-for-sales-success-colleen-stanley\/#Most_Frequent_Words\" >Most Frequent Words<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/1kitap1.com\/en\/emotional-intelligence-for-sales-success-colleen-stanley\/#PDF_Download\" >PDF Download<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Book_Information\"><\/span>Book Information<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Unique ID:<\/strong> 3a78847ad72c8f75<\/li>\n<li><strong>File Extension:<\/strong> .pdf<\/li>\n<li><strong>File Size:<\/strong> 1,130,731 bytes (1.078 MB)<\/li>\n<li><strong>Title:<\/strong> &#8211;<\/li>\n<li><strong>Author:<\/strong> Unknown<\/li>\n<li><strong>ISBN:<\/strong> 9780814430293, 0814430295<\/li>\n<li><strong>Pages:<\/strong> 203<\/li>\n<li><strong>Language:<\/strong> English (en)<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Reading_Word_Statistics\"><\/span>Reading &amp; Word Statistics<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li><strong>Estimated Reading Time:<\/strong> 301.08 minutes<\/li>\n<li><strong>Total Words:<\/strong> 60,216<\/li>\n<li><strong>Total Characters:<\/strong> 366,693<\/li>\n<li><strong>Average Words per Page:<\/strong> 296.63<\/li>\n<li><strong>Average Characters per Page:<\/strong> 1806.37<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Most_Frequent_Words\"><\/span>Most Frequent Words<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>sales (694), prospect (277), salespeople (270), skills (261), business (213), time (201), meeting (198), salesperson (183), good (179), don\u2019t (173), one (170), get (166), emotional (162), questions (160), team (149), people (145), prospects (141), make (133), it\u2019s (132), selling (130), know (130), intelligence (129), like (129), work (121), clients (120), new (118), ask (118), many (116), company (116), value (111), problem (111), need (101), results (90), training (90), better (87), take (86), decision (84), help (79), often (77), emotions (75), order (74), success (73), first (71), change (70), conversation (68), doesn\u2019t (68), ability (67), learn (67), best (66), prospect\u2019s (66), also (66), day (65), prospecting (65), set (65), see (65), person (64), expectations (64), hard (63), skill (63), important (63), going (62), yourself (62), process (61), customers (61), right (61), response (60), think (60), want (59), money (58), really (57), practice (57), another (56), soft (56), brain (56), client (56), step (55), tough (55), way (54), even (54), meetings (54), asking (53), high (53), well (52), years (51), service (51), every (51), show (51), price (51), put (51), doing (50), making (50), question (48), others (48), didn\u2019t (48), buyer (47), life (47), book (46), management (46), information (46), chapter (46).<\/p>\n<h2><span class=\"ez-toc-section\" id=\"PDF_Download\"><\/span>PDF Download<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align:center;\"><a href=\"https:\/\/1kitap1.com\/en\/wp-content\/uploads\/2026\/07\/emotional-intelligence-for-sales-success-colleen-stanley.pdf\" download rel=\"nofollow\" style=\"display:inline-block;background:#2271b1;color:#ffffff;padding:14px 36px;border-radius:6px;text-decoration:none;font-weight:bold;font-size:1.05em;\">&#11015;&#65039; PDF Download<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get to know the day in the life of your clients and prospects. Make it all about them. Set personal and professional goals that make you happy and fulfilled\u2014because a happy salesperson is a likeable salesperson. OceanofPDF.com Expectations You Get What You Expect HAVE YOU EVER BEEN a victim of chase mode? This is where [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":259258,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-259260","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-english"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/1kitap1.com\/en\/wp-json\/wp\/v2\/posts\/259260","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/1kitap1.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/1kitap1.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/1kitap1.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/1kitap1.com\/en\/wp-json\/wp\/v2\/comments?post=259260"}],"version-history":[{"count":0,"href":"https:\/\/1kitap1.com\/en\/wp-json\/wp\/v2\/posts\/259260\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/1kitap1.com\/en\/wp-json\/wp\/v2\/media\/259258"}],"wp:attachment":[{"href":"https:\/\/1kitap1.com\/en\/wp-json\/wp\/v2\/media?parent=259260"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/1kitap1.com\/en\/wp-json\/wp\/v2\/categories?post=259260"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/1kitap1.com\/en\/wp-json\/wp\/v2\/tags?post=259260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}